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Privacy Policy

Last updated: September 2026

Lucrett respects your privacy. This policy explains what we collect, how we use it, and the choices you have.

Information We Collect

When you place an order or contact us, we collect the details you provide — such as your name, email, shipping address, and payment information. Payment details are processed securely by our payment provider and are not stored on our servers.

How We Use Your Information

We use your information to process and ship orders, respond to enquiries, prevent fraud, and — only with your consent — send product updates and offers.

Cookies

Our site and checkout use cookies to keep your session active and to understand how the store is used. You can disable cookies in your browser, though some features may not work as expected.

Sharing Your Information

We share your data only with the services needed to fulfil your order — payment processors, shipping carriers, and analytics tools. We never sell your personal information.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing Lucrett@protonmail.com. We will respond within 30 days.

Data Retention

We keep your order data for as long as needed to provide our services and meet legal record-keeping requirements, then delete or anonymise it.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised update date.

Questions about your data? Email Lucrett@protonmail.com.